Refund Policy

Refund Policy

ADHD Certify’s initial assessment fee is non-refundable. This policy ensures that our clinics are efficiently scheduled and essential resources are utilised effectively. Our primary aim is to assist as many individuals as we can.

However, in exceptional circumstances and at the sole discretion of the ADHD Certify management team, a refund may be considered, provided we can reschedule the assessment appointment with sufficient notice.

Please note, our determination in such cases is conclusive, and it’s advisable to view the assessment fee as typically non-refundable.